Building Operational Data Analysis Capability for Better Business Decisions
Program ini dirancang untuk membekali peserta dengan kemampuan praktis dalam mengumpulkan, menganalisis, menginterpretasikan, dan menyajikan data operasional menjadi insight yang bernilai bagi organisasi. Peserta akan mempelajari cara mengidentifikasi indikator kinerja yang relevan, mengenali tren dan penyimpangan, menentukan prioritas perbaikan, serta menyusun rekomendasi berbasis data untuk mendukung pengambilan keputusan yang lebih cepat, tepat, dan efektif.
Business Challenge
Organisasi menghasilkan berbagai data operasional setiap hari, mulai dari produktivitas, kualitas, biaya, waktu proses, keselamatan kerja, hingga tingkat pelayanan. Namun, banyak data tersebut hanya menjadi laporan rutin tanpa diolah menjadi informasi yang dapat mendukung pengambilan keputusan. Akibatnya, berbagai peluang perbaikan tidak teridentifikasi, permasalahan berulang sulit diselesaikan, dan keputusan operasional masih sering didasarkan pada asumsi dibandingkan fakta.
Learning Objectives
Setelah mengikuti pelatihan ini, peserta diharapkan mampu:
- Memahami peran data operasional dalam mendukung pengambilan keputusan
bisnis.
- Mengumpulkan, memvalidasi, dan mengelola data operasional
- Menganalisis data untuk mengidentifikasi tren, variasi, dan peluang perbaikan.
- Menginterpretasikan hasil analisis menjadi business insight yang ditindaklanjuti.
- Menyusun rekomendasi berbasis data untuk meningkatkan kinerja operasional.
- Mengembangkan budaya pengambilan keputusan berbasis data dalam aktivitas
operasional sehari-hari.
Program Outline
1. Understanding Operational Data and Business Performance
- The role of operational data in business success
- Types of operational data across business functions
- Characteristics of reliable and meaningful operational data
- Common challenges in data-driven decision making
2. Collecting and Preparing Reliable Operational Data
- Identifying business information needs
- Collecting relevant operational data & Validating data accuracy
3. Measuring Operational Performance
- Identifying meaningful operational KPIs
- Measuring productivity, quality, cost, delivery, and safety performance
- Understanding targets, baselines, and performance benchmarks
- Monitoring operational performance trends
4. Analyzing Operational Performance
- Identifying trends and performance patterns
- Detecting variations and abnormalities
- Prioritizing operational issues based on data
- Using practical analytical techniques to support decision making
5. Developing Data-Driven Business Decisions
- Evaluating alternative solutions using operational data
- Developing fact-based recommendations
- Supporting operational and management decision making
- Case study: Analyzing operational performance data
- Identifying trends, gaps, and business issues
Participants
Peserta pelatihan direkomendasikan:
Staff, Senior Staff, Officer, Senior Officer, Business Analyst, Data Analyst, Process Engineer, Production Engineer, Operations Engineer, Quality Engineer, Maintenance Engineer, Supply Chain Officer, Warehouse OfficerTeam Leader, Supervisor, Coordinator, Assistant Manager, Personnel responsible for operational reporting, performance monitoring, continuous improvement, and business decision making
Training Delivery
In-Person | Online | Hybrid
Learning Methods
- Interactive Presentation
- Group Discussion
- Case Study & Group Exercise
- Action Planning
Registration
Asteria Institute
Training Officer : 0851 - 0180 - 2607
Email: hubtraining@asteriagrow.com
Ingin Mendapatkan Insight Teknikal dan Manajerial
Dapatkan Insight Teknikal dan Manajerial untuk Menghadapi Tantangan Bisnis dengan Lebih Strategis.