Implementing Practical Industrial Relations for Better Workplace Relations
Program ini dirancang untuk membekali peserta dengan kemampuan praktis dalam membangun dan mengelola hubungan industrial yang lebih efektif. Peserta akan mempelajari bagaimana membangun komunikasi yang konstruktif, menangani employee grievances dan workplace conflicts, memahami peran management dan employee representatives, serta menerapkan pendekatan yang lebih preventif untuk menciptakan better workplace relations.
Business Challenge
Hubungan industrial yang sehat merupakan salah satu faktor penting dalam menciptakan lingkungan kerja yang stabil, produktif, dan kondusif. Namun, organisasi sering menghadapi berbagai tantangan seperti miskomunikasi antara management dan employees, ketidakjelasan penerapan kebijakan ketenagakerjaan, employee grievances, konflik di tempat kerja, serta hubungan yang kurang efektif dengan pekerja atau perwakilan pekerja.
Learning Objectives
Setelah mengikuti pelatihan ini, peserta diharapkan mampu:
- Memahami konsep dan peran Industrial Relations dalam menciptakan
workplace relations yang sehat.
- Mengidentifikasi faktor yang dapat memengaruhi hubungan antara
management dan employees.
- Menerapkan komunikasi yang efektif dalam menangani employee relations
issues.
- Menangani employee grievances dan workplace conflicts secara lebih
sistematis.
- Memahami peran dan hubungan antara management, employees, dan
employee representatives.
- Mengembangkan pendekatan preventif untuk mengurangi potensi konflik
hubungan industrial.
- Menyusun action plan untuk meningkatkan workplace relations di organisasi.
Program Outline
1. Understanding Practical Industrial Relations
- Understanding Industrial Relations
- The role of Industrial Relations in workplace stability
- Key stakeholders in Industrial Relations
- Management, employees, and employee representatives
- From reactive conflict handling to preventive workplace relations
2. Building Effective Workplace Relations
- Understanding employee expectations and workplace needs
- Building trust between management and employees
- Effective workplace communication
- Managing workplace information and communication gaps
- Creating a positive employee relations environment
3. Managing Employee Grievances and Workplace Issues
- Understanding employee grievances & Identifying causes of complaints
- Grievance handling processConducting effective employee discussions
- Documentation and follow-up & Managing sensitive employee issues
- Preventing recurring workplace problems
4. Managing Workplace Conflict and Industrial Relations Risks
- Understanding workplace conflict
- Identifying early signs of Industrial Relations problems
- Conflict prevention and resolution & Handling difficult conversations
- Managing disputes between employees and management
- Understanding basic Industrial Relations risk & Escalation and appropriate
5. Practical Industrial Relations Workshop
- Reviewing a practical Industrial Relations case
- Identifying workplace relations issues & Analyzing root causes
- Developing communication and conflict resolution approaches
Participants
Peserta pelatihan direkomendasikan:
HR Staff, HR Officer, HR Supervisor, Industrial Relations Staff, Industrial Relations Officer, Industrial Relations Supervisor, Employee Relations Staff, HR Business Partner, General Affair & HR Staff, HR Manager, Supervisor, Assistant Manager, Personnel responsible for employee relations, industrial relations, workplace communication, and employee issue management
Training Delivery
In-Person | Online | Hybrid
Learning Methods
- Interactive Presentation
- Group Discussion
- Case Study & Group Exercise
- Action Planning
Registration
Asteria Institute
Training Officer : 0851 - 0180 - 2607
Email: hubtraining@asteriagrow.com
Ingin Mendapatkan Insight Teknikal dan Manajerial
Dapatkan Insight Teknikal dan Manajerial untuk Menghadapi Tantangan Bisnis dengan Lebih Strategis.