Improving Quality through Supplier Quality Assurance (SQA)
Program ini dirancang untuk membekali peserta dengan pemahaman dan keterampilan praktis dalam menerapkan Supplier Quality Assurance (SQA) sebagai bagian dari pengelolaan kualitas pemasok. Peserta akan mempelajari cara menetapkan persyaratan kualitas, mengevaluasi kemampuan supplier, memonitor kinerja pemasok, menangani permasalahan kualitas secara sistematis, serta mendorong peningkatan kualitas secara berkelanjutan.
Business Challenge
Kualitas produk dan layanan perusahaan sangat dipengaruhi oleh kemampuan pemasok dalam menyediakan material, komponen, maupun jasa yang memenuhi persyaratan kualitas secara konsisten. Namun, berbagai permasalahan seperti material tidak sesuai spesifikasi, variasi kualitas, keterlambatan tindakan perbaikan, lemahnya pengendalian proses pemasok, serta kurang efektifnya komunikasi antara perusahaan dan supplier masih sering terjadi. Kondisi tersebut dapat meningkatkan biaya kualitas, mengganggu proses produksi, dan menurunkan kepuasan pelanggan.
Learning Objectives
Setelah mengikuti pelatihan ini, peserta diharapkan mampu:
- Memahami prinsip Supplier Quality Assurance dalam pengelolaan supplier.
- Menentukan persyaratan kualitas bagi pemasok.
- Melakukan evaluasi dan pemantauan kinerja kualitas supplier.
- Menangani permasalahan kualitas pemasok secara sistematis.
- Menyusun program peningkatan kualitas supplier secara berkelanjutan.
- Membangun kerja sama yang efektif untuk meningkatkan kualitas pemasok.
Program Outline
1. Understanding Supplier Quality Assurance
- The role of supplier quality in business performance
- Principles of Supplier Quality Assurance
- Responsibilities of procurement and quality teams
2. Establishing Supplier Quality Requirements
- Defining quality expectations & Communicating quality requirements
- Reviewing supplier capability & Managing supplier quality documentation
3. Monitoring Supplier Quality Performance
- Measuring supplier quality performance
- Monitoring incoming material quality
- Managing supplier quality issues & Evaluating supplier performance trends
4. Solving Supplier Quality Problems
- Identifying supplier quality issues & corrective and preventive actions
- Following up supplier improvement activities
5. Supplier Quality Improvement
- Developing supplier improvement programs
- Strengthening collaboration with suppliers
- Sharing quality performance information & long-term supplier partnerships
6. Supplier Quality Case Study
- Supplier quality problem analysis
- Supplier performance issues & Developing supplier improvement Facilitator 7. Best Practices in Supplier Quality Assurance
- Successful supplier quality management practices
- Continuous monitoring and performance review
- Preventing recurring supplier quality issues & continuous improvement
Participants
Peserta pelatihan direkomendasikan:
Supplier Quality Assurance Staff, Supplier Quality Engineer, Incoming Quality Inspector, Quality Assurance Staff, Quality Control Staff, Buyer, Purchasing Staff, Procurement Staff, Vendor Management Staff, Production Engineer, Procurement Supervisor, Quality Supervisor, Team Leader, Personnel responsible for supplier quality management
Training Delivery
In-Person | Online | Hybrid
Learning Methods
- Interactive Presentation
- Group Discussion
- Case Study & Group Exercise
- Action Planning
Registration
Asteria Institute
Training Officer : 0851 - 0180 - 2607
Email: hubtraining@asteriagrow.com
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