Implementing Structured Problem Solving using the DMAIC Framework
Program ini dirancang untuk membekali peserta dengan kemampuan menerapkan pendekatan Structured Problem Solving menggunakan DMAIC (Define, Measure, Analyze, Improve, Control). Peserta akan mempelajari cara mendefinisikan masalah secara jelas, mengumpulkan dan menganalisis data, mengidentifikasi akar penyebab, mengembangkan solusi yang efektif, serta memastikan hasil perbaikan dapat dipertahankan secara berkelanjutan.
Business Challenge
Berbagai permasalahan operasional seperti tingginya tingkat cacat, penurunan produktivitas, keterlambatan proses, pemborosan, serta keluhan pelanggan sering kali ditangani secara reaktif tanpa pendekatan yang terstruktur. Akibatnya, solusi yang diterapkan hanya mengatasi gejala, sementara akar penyebab masalah tetap terjadi dan menimbulkan dampak berulang terhadap kinerja operasional.
Learning Objectives
Setelah mengikuti pelatihan ini, peserta diharapkan mampu:
- Memahami prinsip Structured Problem Solving menggunakan kerangka DMAIC.
- Mendefinisikan masalah secara jelas berdasarkan data dan fakta.
- Mengumpulkan serta menganalisis data untuk memahami penyebab masalah.
- Mengembangkan solusi yang efektif untuk menghilangkan akar penyebab.
- Menyusun mekanisme pengendalian agar hasil perbaikan dapat dipertahankan.
- Menggunakan pendekatan berbasis data dalam menyelesaikan masalah
operasional.
Program Outline
1. Define: Defining Business Problems Clearly
- Understanding structured problem solving
- Identifying business problems and improvement opportunities
- Defining problem statements and project objectives
2. Measure: Understanding Current Process Performance
- Identifying relevant process and performance measures
- Collecting reliable operational data & Mapping the current process
- Establishing performance baselines & Identifying performance gaps
3. Analyze: Identifying Root Causes
- Analyzing process performance and operational data
- Identifying possible root causes & Validating root causes using facts and data
4. Improve: Developing and Implementing Effective Solutions
- Generating improvement alternatives & Evaluating solution feasibility
- Managing improvement execution & Verifying improvement results
5. Control: Sustaining Improvement Results
- Developing process control plans & Monitoring improvement performance
- Standardizing improved processes& Preventing recurrence of problems
6. DMAIC Problem Solving Workshop
- Case study: Applying DMAIC to operational problems
- Defining problems and analyzing performance data
7. Best Practices for Structured Problem Solving
- Common pitfalls in problem-solving projects
- Improving cross-functional collaboration
Participants
Peserta pelatihan direkomendasikan:
Staff, Engineer, Process Engineer, Manufacturing Engineer, Quality Staff, Quality Engineer, Continuous Improvement Staff, Operational Excellence Staff, Maintenance Engineer, Industrial Engineer, Team Leader, Supervisor, Coordinator, Assistant Manager, Personnel responsible for operational improvement and problem solving
Training Delivery
In-Person | Online | Hybrid
Learning Methods
- Interactive Presentation
- Group Discussion
- Case Study & Group Exercise
- Action Planning
Registration
Asteria Institute
Training Officer : 0851 - 0180 - 2607
Email: hubtraining@asteriagrow.com
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